FAQ

FAQ

Payment Options

What payment options does Quantum Holidays have?
Currently we accept payments using credit cards, direct wire transfer.

How do I know that my credit card information is safe on your site?
Quantum Holidays.com uses a secured payment gateway process. Any information you enter when transacting over quantumholidays.com’s is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional information disclosure to third parties. You will notice that when you move from the passenger information page to the payment page, the URL changes from http:// to https://. This shows that you are now on a secure channel.

If I cancel a hotel or package booking, how does Quantum Holidays refund me?
Payments made by credit card will be reversed on the card after due intimation is made. Payments made by all other forms will be refunded by the same method, issued within 7 working days of making the cancellation. Any applicable cancellation charges will be applied prior to making refunds. For the cancellation policy please clicks here.

What is Quantum Holidays Credit Card Security information?
Your credit card security is our priority while you transact with us. We have put in place many checks that ensure complete security for your credit card. We are keen to share this with you to reassure you of our commitment to your credit card data security.

Which browser should I use to access the website?
Our website is accessible on all commonly used browsers. Visit us on IE (version 7 or later), Mozilla Firefox (version 4.0 or later), Chrome, Safari (version 4.0 or later) and Opera (version 10.0 or later)

Does quantumholidays.com track using cookies?
No, we respect our users' privacy and do not track any personal information from your system. However, we do use session cookies when you log in to the Quantum Holidays website. These cookies do not track any other personal information.

What are the benefits of becoming a registered member of Quantum Holidays.com?
As a registered member of Quantum Holidays, you will be entitled to savings and benefits holiday packages among other travel services. In addition, look forward to receiving monthly newsletters and exclusive promotions offering special deals.

Which identity proofs are accepted?
For all nationalities passport is a must. We do need a second identity to authenticate traveler identification such as National ID Card or Driving License.